Privacy policy
This Privacy Policy applies to the Earth's Blackbox initiative. The campaign is produced by Clemenger BBDO (Melbourne), a member of the Clemenger Group Limited (ABN 98 004 882 928) (the Clemenger Group, us, we, our) on behalf of our clients – the organisations named on the earthsblackbox.com website.
The Clemenger Group are a provider of marketing communications including but not limited to advertising, brand strategy and design services. We are committed to maintaining a policy of confidence concerning your (you, your) personal information (Privacy Policy).
This Privacy Policy has been developed in accordance with the Privacy Act 1988 (Cth) (Privacy Act). This Privacy Policy applies to the collection, storage, use and dissemination of your personal information. By accessing the website earthsblackbox.com or any website of the Clemenger Group (Site) or otherwise transacting with us you accept the terms of this Privacy Policy. This Privacy Policy applies to information provided to us whether via the Site or any other means.
1. Collecting personal information
Why do we collect personal information?
We collect personal information (meaning information or an opinion about an identified individual or an individual who is reasonably identifiable) in order to:
- provide the products and services offered on the Site to you;
- manage communications and promotional activities on behalf of our clients;
- enhance and improve your use of the Site and our products and services;
- respond to any questions, comments or queries submitted on the Site or by any other means;
- for internal business purposes, for example, to research and develop the Site; and
- as required or authorised by law, including under the Australian Privacy Principles.
In particular, for the Earth's Blackbox initiative, we will be collecting personal information in order to keep you informed about the progress of the campaign and provide more information in regards to the campaign.
What personal information do we usually collect?
We collect a wide range of personal information relevant to our advised purposes, but the type and amount of information depends on the particular business context.
In respect of the Earth's Blackbox campaign, we will collect your name and email address.
How do we collect personal information?
We collect personal information by various means and media, depending on the services we are providing and our client needs.
We will generally collect personal information directly from an individual client, service provider, agent or affiliate, unless it is unreasonable or impracticable to do so. We may also collect personal information from third parties such as your representatives or external data suppliers. When we have collected personal information about you, we will notify you at the point of collection, or as soon as practicable, to ensure that you are aware of such collection and its purpose.
If someone other than you provides us with personal information about you, for example our client provides us with personal information for the purposes of performing any services we are engaged to perform, the notification will usually be provided to you via that third party.
What if we receive unsolicited personal information?
If we receive or are provided with personal information that we did not ask for and we determine that we could have collected this information from you had we asked for it, we will notify you as soon as practicable. However, this notice will not be provided if doing so would be a breach of an obligation of confidence. If we could not have collected this personal information, we will lawfully de-identify or destroy the personal information.
Cookies
When you visit the Site the server may attach a "cookie" to your computer's memory. A "cookie" assists us to store information on how visitors to the Site use it and the pages that may be of most interest. If you choose, you are able to configure your computer so that is disables "cookies" or does not accept them.
Our servers may record other information about or relating to you, such as the time and date of your visit or the IP address assigned to the computer you are using to access the Site. In many cases, we cannot and do not use this information to identify you personally. Rather, we simply use this information for the operation of the Site, to maintain quality of the Site, and to provide general statistics regarding the use of the Site.
2. Use and disclosure of information
Where we collect personal information for a particular purpose, we may use and disclose the information for that purpose or another purpose that is related to that purpose (or that is directly related to that purpose in the case of sensitive information). Your personal information may be disclosed by us to:
- a third party who provides or assists to provide the product or service; or
- your clients in order that they can provide you their product or service or information regarding their product or service.
3. Access to and accuracy of your information
We take reasonable steps to ensure that the personal information held by us is accurate, complete and up to date. If you believe that any of your personal information is inaccurate, please contact us and we will take reasonable steps to correct it.
If you request access to the personal information we hold about you, we will respond to your request within a reasonable period of time and, where reasonable and practicable, give access to the information in the manner you request. You have a right to access the personal information we hold about you subject to any exemptions allowed under the Privacy Act. You may request this information by contacting our Privacy Officer. If your request is particularly complex or requires a detailed searching of our records, we may charge a reasonable fee for providing that information.
4. Transfer of information overseas
In respect of the Earth's Blackbox campaign, we will not send your information overseas.
5. Your consent
By your use of the Site and our services, you consent to the collection, storage, use and dissemination of your personal information in accordance with this Privacy Policy and as otherwise permitted under the Privacy Act.
6. Storage and Security
We will use all reasonable endeavours to keep your personal information in a secure environment, such as on secure servers with encrypted files. If we no longer need your personal information, unless we are required under Australian law or a court or tribunal order to retain it, we will take reasonable steps to destroy or securely delete your personal information in accordance with our document retention policy.
7. Variation and consent to variation
We may vary the terms of this Privacy Policy at any time. You should check this Privacy Policy so that you are aware of any variations made to this Privacy Policy. You will be deemed to have consented to such variations by your continued use of the Site or our services following such changes being made.
8. Complaints and further information
If you believe your privacy has been interfered with and wish to make a complaint, please contact our Privacy Officer using the details provided below. We will respond to your request within a reasonable period of time, usually within 30 days.
If you are dissatisfied with the outcome of your complaint, or you do not receive a response to your complaint within 30 days, you may make a complaint to the Office of the Australian Information Commissioner (OAIC).
If you would like further information on this Policy or if you have any concerns over the protection of your personal information, please contact
The Privacy Officer
Clemenger Group Limited
474 St Kilda Road, Melbourne, Victoria
or send an email to us at earthsblackbox@gmail.com
Can you deal with us without identifying yourself?
When contacting us, you have the option to either not identify yourself or to use a pseudonym. However, this will not apply if it is impracticable for us to communicate with you that way or if we are required or authorised under Australian law (or a court or tribunal order) to only deal with individuals who have identified themselves.